whatsapp-messages

List reaction events for a WhatsApp message

Returns the changes made to this message's reactions as a cursor-paginated list, newest first: each emoji placed, each one replaced by a different emoji, and each one taken back. Entries are never edited, so a contact who reacts, changes their mind and then removes it leaves three of them.

One case is missing rather than recorded. A reaction is matched to the message it was placed on through a provider id we keep for 15 days, while WhatsApp accepts a reaction on a message up to 30 days old, so one placed on a message older than that cannot be matched and is recorded nowhere: not here, and not in the message's reactions.

Use this to show who reacted and when, or to find out what became of a reaction that never appeared: a failed or rejected entry carries the reason on error. For what currently stands on the message, read its reactions, which folds this log down to one entry per sender.

Pass the response's next_cursor back as starting_after to fetch the next page.

Reaction events are kept for 30 days, counted from when the message they belong to was accepted rather than from the reaction itself. They therefore go at about the same time as the message, not 30 days after the last reaction on it.

get/v1/whatsapp/messages/{message_id}/reaction-events

Request

  • Base URL: https://us1.platform.bird.com
  • URL: https://us1.platform.bird.com/v1/whatsapp/messages/{message_id}/reaction-events
  • Auth: one of:
    • HTTP bearer
    • API key in cookie bird_session

Path parameters

message_idstring required
Example:wam_01krdgeqcxet5s7t44vh8rt9mg

ID of the message whose reactions to read, as returned in the id field of the message.

Query parameters

limitinteger

Maximum number of items to return per page.

starting_afterstring

Cursor from the next_cursor field of a previous list response. Returns items immediately after the cursor position in the current sort order.

ending_beforestring

Cursor from the prev_cursor or refresh_cursor field of a previous list response. Returns items immediately before the cursor position in the current sort order. prev_cursor returns the preceding page. refresh_cursor anchors at the first row of that response, which on a newest-first sort is how to fetch the items that have appeared since.

Headers

X-Workspace-Idstring

Workspace context for the request. Required for dashboard authentication and master keys. Workspace keys and access tokens already identify their workspace; send that workspace or omit the header. A different one is rejected.

X-Organization-Idstring

Organization context for the request. Required for dashboard authentication. An API key or access token carries its own organization, so send either that organization or no header at all; a different one is rejected.

Response

Paginated list of reaction changes for this WhatsApp message.

next_cursorstring nullable required

Cursor for the next page. Pass back as starting_after to advance forward. null when no next page exists.

prev_cursorstring nullable required

Cursor for the previous page. Pass back as ending_before to step backward. null when no previous page exists.

refresh_cursorstring nullable required

Refresh anchor, the first row of this response. Pass back as ending_before to fetch what precedes it in the current sort order. On a newest-first sort those are the items that have appeared since; on any other sort they are the items that sort earlier, so refreshing such a list means re-fetching it instead. Non-null whenever data is non-empty; null only on an empty page. Distinct from prev_cursor.

Example response

{
  "data": [
    {
      "id": "war_01krdgeqcxet5s7t44vh8rt9mg",
      "emoji": "👍",
      "status": "received",
      "from": {
        "phone_number": "+15550001111",
        "bsuid": "NL.xxxx",
        "group_id": "wag_01krdgeqcxet5s7t44vh8rt9mg"
      },
      "error": {
        "description": "Message could not be delivered.",
        "meta_error_code": "131026"
      },
      "occurred_at": "2026-08-28T19:01:10Z"
    }
  ],
  "next_cursor": "eyJ2IjoxLCJzIjoiXCIyMDI2LTA1LTI1VDE0OjAzOjEwWlwiIiwiaSI6IjAxOTJmM2IxLTRjN2UtN2EyYi05ZDYxLThmM2E1YzJlN2I0MCJ9",
  "refresh_cursor": "eyJ2IjoxLCJzIjoiXCIyMDI2LTA1LTI1VDE2OjQyOjAxWlwiIiwiaSI6IjAxOTJmM2IxLTllMDQtN2NkMy1iODE3LTJhNmY0ZDFjOGUwOSJ9"
}

Changes

No recorded changes to this operation across all 3 revisions of this API.