whatsapp-business-accounts

List WhatsApp Business Accounts

Returns a paginated list of the WhatsApp Business Accounts your workspace has connected, so you can choose which one a template belongs to. Only accounts whose setup finished are listed: an account appears once WhatsApp has reported its name and at least one of its phone numbers has finished connecting. Page through the full set with the cursors the response returns.

Each account also carries the state WhatsApp last reported for it. That covers its own status, how far WhatsApp's review of it has got, whether Meta has verified the business behind it, the Meta business portfolio that owns it, and ban on an account WhatsApp has banned. These are the same fields Get a WhatsApp Business Account returns, and that operation documents them.

get/v1/whatsapp/business-accounts

Request

  • Base URL: https://us1.platform.bird.com
  • URL: https://us1.platform.bird.com/v1/whatsapp/business-accounts
  • Auth: one of:
    • HTTP bearer
    • API key in cookie bird_session

Query parameters

sort'created_at'

Sortable fields for a WhatsApp Business Account list.

Field to sort by.

order'asc' | 'desc'

Sort direction, ascending or descending.

Sort direction. Defaults to desc, which sorts from newest to oldest or largest to smallest, depending on the selected sort field.

limitinteger

Maximum number of items to return per page.

starting_afterstring

Cursor from the next_cursor field of a previous list response. Returns items immediately after the cursor position in the current sort order.

ending_beforestring

Cursor from the prev_cursor or refresh_cursor field of a previous list response. Returns items immediately before the cursor position in the current sort order. prev_cursor returns the preceding page. refresh_cursor anchors at the first row of that response, which on a newest-first sort is how to fetch the items that have appeared since.

Headers

X-Workspace-Idstring

Workspace context for the request. Required for dashboard authentication and master keys. Workspace keys and access tokens already identify their workspace; send that workspace or omit the header. A different one is rejected.

X-Organization-Idstring

Organization context for the request. Required for dashboard authentication. An API key or access token carries its own organization, so send either that organization or no header at all; a different one is rejected.

Response

A page of the WhatsApp Business Accounts your workspace has connected.

next_cursorstring nullable required

Cursor for the next page. Pass back as starting_after to advance forward. null when no next page exists.

prev_cursorstring nullable required

Cursor for the previous page. Pass back as ending_before to step backward. null when no previous page exists.

refresh_cursorstring nullable required

Refresh anchor, the first row of this response. Pass back as ending_before to fetch what precedes it in the current sort order. On a newest-first sort those are the items that have appeared since; on any other sort they are the items that sort earlier, so refreshing such a list means re-fetching it instead. Non-null whenever data is non-empty; null only on an empty page. Distinct from prev_cursor.

Example response

{
  "data": [
    {
      "id": "waa_01krdgeqcxet5s7t44vh8rt9mg",
      "waba": "102290129340398",
      "name": "Acme Inc",
      "status": "active",
      "account_review_status": "approved",
      "business_verification_status": "verified",
      "marketing_messages_onboarding_status": "onboarded",
      "portfolio": {
        "meta_id": "178563218361309",
        "name": "Acme Holdings",
        "marketing_messages_onboarding_status": "not_started"
      },
      "ban": {
        "state": "disabled",
        "occurred_at": "2026-04-10T09:12:00Z",
        "appeal_url": "https://business.facebook.com/business-support-home/178563218361309/102290129340398"
      },
      "meta_health_status": {
        "can_send_message": "blocked",
        "entities": [
          {
            "entity_type": "waba",
            "meta_id": "1028574859896003",
            "can_send_message": "blocked",
            "errors": [
              {
                "error_code": 141006,
                "error_description": "There is an error with the payment method. This will block business initiated conversations.",
                "possible_solution": "There was an error with your payment method. Please add a new payment method to the account."
              }
            ]
          },
          {
            "entity_type": "business",
            "meta_id": "4392746181043198",
            "can_send_message": "limited",
            "errors": [
              {
                "error_code": 141010,
                "error_description": "The Business has not passed business verification.",
                "possible_solution": "Visit business settings and start or resolve the business verification request."
              }
            ]
          },
          {
            "entity_type": "app",
            "meta_id": "497937228432800",
            "can_send_message": "available"
          }
        ]
      }
    }
  ],
  "next_cursor": "eyJ2IjoxLCJzIjoiXCIyMDI2LTA1LTI1VDE0OjAzOjEwWlwiIiwiaSI6IjAxOTJmM2IxLTRjN2UtN2EyYi05ZDYxLThmM2E1YzJlN2I0MCJ9",
  "refresh_cursor": "eyJ2IjoxLCJzIjoiXCIyMDI2LTA1LTI1VDE2OjQyOjAxWlwiIiwiaSI6IjAxOTJmM2IxLTllMDQtN2NkMy1iODE3LTJhNmY0ZDFjOGUwOSJ9"
}

Changes

No recorded changes to this operation across all 2 revisions of this API.