connector.* events

A closed connector outage settled: how many members had time banked, how much each received, and how many invites lost during the outage were re-sent.

When this fires

Once per outage, shortly after connector.outage_closed. The settlement runs from the queue: it first re-sends any invite that never reached a member while the connector was refusing the installation (grants_replayed), then, when the outage lasted an hour or more, ended as recovered or replaced, and the project's Outage Compensation setting is on, banks the outage's length on every live purchase that unlocks a place on that connector (members_extended, one member.access_extended each). The creator receives the same summary by email, on their connected account and in the notification centre; it is also the Compensation column of the Recovery History page.

Caveats

  • Fires with members_extended: 0 when the outage was shorter than an hour, ended with an uninstall, or the project switched Outage Compensation off; the creator is not emailed in that case.
  • Money never moves: no charge, refund or renewal date changes. Recurring members receive the time at the end of their membership.

Related events

  • member.access_extended: one per compensated member.
  • connector.outage_closed: the outage this settles.
postWebhookconnector.outage_compensated

Headers

SB-Signaturestring required

t=<unix seconds>,v1=<hex>: the HMAC-SHA256 of "<t>.<raw body>" under the endpoint's secret. Verify it before acting, and refuse a t more than 300 seconds from now. During a secret rotation a v0= signature under the previous secret may precede v1=.

SB-Event-Idstring required

The event's ULID, bare. The envelope's id is the same ULID prefixed evt_, so strip the prefix before comparing. Deduplicate on it: a retry carries the same id.

SB-Event-Namestring required

The event name, the same as the envelope's type.

Content-Typestring required

Always application/json.

User-Agentstring required

Always Subscriby-Webhooks/1.0.

Payload

idstring required

A ULID unique to the event, prefixed evt_. Every retry carries the same id, so it is the key to deduplicate on.

type'connector.outage_compensated' required

The event name, always connector.outage_compensated here.

created_atstring date-time required

When the event was emitted, server time, ISO 8601.

api_versionstring required

The contract version of the payload shape, 2026-05-01 today. A breaking change to a shape ships under a new version.

project_idstring uuid nullable required

The project the event belongs to; null for team-scoped and billing events.

Response

Your endpoint acknowledged the delivery. Any 2xx status within 30 seconds marks it delivered; the response body is ignored.

Changes

Webhooks have no change history: a webhook is keyed by its event name rather than a path and method, so no recorded change can name it.