CallEvents

Get lead call event details by event ID

Returns one call event, including call metadata, provider status, related lead, and communication context.

get/events/calls/{callEventId}

Request

  • Base URL: https://api.leadping.ai
  • URL: https://api.leadping.ai/events/calls/{callEventId}
  • Auth: HTTP bearer

Path parameters

callEventIdstring required

The ID of the call event to retrieve.

Response

Returns the call event table row.

isDemoboolean
outboundSource'manual' | 'automation' | 'campaign' | 'import' | 'api' | 'system_notification' | 'warmup' | 'retry' nullable

Defines the source that requested outbound delivery.

idstring

Unique Leadping identifier for this call event table row.

leadIdstring nullable

Lead ID associated with this call event.

leadNamestring nullable

Display name for the lead associated with this call event.

organizationIdstring nullable

Organization ID associated with this call event.

userIdstring nullable

User ID associated with the person or agent who initiated this call event.

userNamestring nullable

Display name for the person or agent who initiated this call event.

userEmailstring email nullable

Email address for the person or agent who initiated this call event.

conversationIdstring nullable

Conversation ID that links this call event table row to the Leadping inbox thread.

fromPhoneNumberIdstring nullable

Sender phone number ID used for this outbound SMS or call.

fromPhoneNumberstring

Sender phone number used for this communication.

toPhoneNumberstring

Recipient phone number used for this communication.

callerIdstring nullable

Caller ID phone number presented during the outbound call.

status'scheduled' | 'queued' | 'initiated' | 'ringing' | 'in_progress' | 'active' | 'completed' | 'ended' | 'busy' | 'no_answer' | 'failed' | 'canceled' | 'missed' | 'transferred' | 'voicemail' | 'blocked_billing' | 'blocked_phone_number_status' | 'blocked_configuration' | 'blocked_permission' | 'configuration_required' nullable

Describes the durable business outcome of a Leadping phone call after provider status normalization.

statusReasonstring nullable

Human-readable reason explaining the current status of this call event table row.

directionstring

Communication direction for this call event table row, such as inbound or outbound.

createdAtstring date-time

UTC timestamp when this call event table row was created.

answeredAtstring date-time nullable

UTC timestamp when the call was answered.

endedAtstring date-time nullable

UTC timestamp when the call ended.

durationinteger nullable

Call duration or processing duration represented by this call event table row.

billableSecondsinteger nullable

Billable call duration in seconds.

billableAmountnumber double nullable

Monetary amount billed for this Leadping communication or transaction.

billingStatusstring nullable

Billing state for this communication, charge, or transaction.

voicemailUrlstring uri nullable

URL for voicemail audio, when the call resulted in a voicemail.

userstring

User summary connected to this call event table row.

organizationstring

Organization summary connected to this call event table row.

organizationNamestring nullable

Display name for the organization associated with this call event.

Changes

No recorded changes to this operation across all 1 revision of this API.