Customers (Drafts)

Create draft for customer

Creates an outbound draft to a customer through a specific channel (email, SMS, Facebook DM, etc).

Use the sendAt property to designate a future date/time for the drafted message to be sent at.

You can also create note drafts by specifying the channel as 'note' in the request body channel field. You can have one note draft per conversation.

Rate Limit

Customer drafts are subject to a rate limit. A single client can create up to 120 drafts per minute per customer, including drafts scheduled for the future.

A 429 Too Many Requests response will be returned if the rate limit has been reached for a customer.

post/customers/{id}/drafts

Request

  • Base URL: https://api.kustomerapp.com/v1
  • URL: https://api.kustomerapp.com/v1/customers/{id}/drafts
  • Auth: httpBearer (a scheme the document does not define)

Path parameters

idstring required
Example:58210c3db0f09110006b7953

Unique ID of the customer.

Request body

OR
OR
OR
OR
OR
OR
OR
OR
OR
OR

Response

OK

Changes

No recorded changes to this operation across all 1 revision of this API.