Conversations (Bulk)

Bulk create conversations

Create conversations in bulk.

Any one of the following roles is required for this endpoint:

Legacy RoleEquivalent Permission Set Role
org.user.conversation.writeorg.permission.conversation.create
post/conversations/bulk

Request

  • Base URL: https://api.kustomerapp.com/v1
  • URL: https://api.kustomerapp.com/v1/conversations/bulk
  • Auth: httpBearer (a scheme the document does not define)

Request body

idstring object-id
customerstring object-id required
externalIdstring
namestring
status'open' | 'done'
priorityinteger
createdAtstring date-time
importedAtstring date-time
direction'in' | 'out'
replyChannelstring nullable
tagsstring[]
assignedUsersstring[]
assignedTeamsstring[]
customobject
defaultLangstring nullable

Response

Created

Changes

No recorded changes to this operation across all 8 revisions of this API.