Conversations
Update conversation attributes
Updates the data attributes of a conversation based the unique conversation ID.
Any one of the following roles is required for this endpoint:
| Legacy Role | Equivalent Permission Set Role |
|---|---|
| org.user.conversation.write | org.permission.conversation.update |
Note
This endpoint is subject to Object Rate Limiting, which limits how many updates a single user can make to a single company attribute. To learn more, see Rate limiting.
Custom Attributes
Custom attributes are optional and allow you to specify custom key-value pairs.
Kustomer uses a naming convention for custom attributes to specify the field data type with a name suffix:
Naming Suffix
- Num number or null
- At date-time or null
- Str string or null, length: [ 0 .. 1024 ] characters
- Txt string or null, length: [ 0 .. 1024 ] characters
- Bool boolean or null
- Url string or null, format: uri
patch/conversations/{id}
Request
- Base URL: https://api.kustomerapp.com/v1
- URL: https://api.kustomerapp.com/v1/conversations/{id}
- Auth: httpBearer (a scheme the document does not define)
Path parameters
idstring required
Example:58228e05d4e96711004eccb7
Unique ID of the conversation.
Response
Success
Changes
No recorded changes to this operation across all 8 revisions of this API.