Notes (Conversations)
Conversations (Notes)
Create note within conversation
Creates a new note within a conversation. Optionally, allows you to @mention another user in your Kustomer organization.
Any one of the following roles is required for this endpoint:
| Legacy Role | Equivalent Permission Set Role |
|---|---|
| org.user.note.read | org.permission.note.create |
Authorization
The org.admin role is required for setting createdAt, createdBy, modifiedAt, and modifiedBy. Otherwise, these attributes are automatically set by the token.
Rate limit
Notes are subject to a rate limit. A single client can create up to 120 notes per minute per customer.
post/conversations/{id}/notes
Request
- Base URL: https://api.kustomerapp.com/v1
- URL: https://api.kustomerapp.com/v1/conversations/{id}/notes
- Auth: httpBearer (a scheme the document does not define)
Path parameters
idstring required
Example:<string>
Unique ID of the Conversation
Request body
Response
Created