handover

Sent when the agent tries to transfer the caller to a human.

postWebhookhandover

Payload

idstring

Event id

event'handover'
created_atstring date-time
tenant_idstring
call_idstring

Response

Return any 2xx within 10 seconds

Changes

Webhooks have no change history: a webhook is keyed by its event name rather than a path and method, so no recorded change can name it.