Agent Groups

Create an agent group

Creates a new agent group in your organization.

post/api/v2/agentgroups

Request

Headers

x-org-idstring

Organization identifier that can be obtained from console settings.

Request body

attributesGraphAttributes nullable

The graph attributes.

descriptionstring

Description of the agent group.

namestring required

Display name of the agent group.

Response

Created

attributesGraphAttributes nullable

The graph attributes.

descriptionstring

Description of the agent group.

idstring

Agent group ID (24-character hexadecimal string).

namestring

Display name of the agent group. Can be used in the filter query parameter when listing agent groups.

organizationObjectIdstring nullable

ID of the organization that owns the agent group (24-character hexadecimal string).

type'agent_group'

The type of the group; always agent_group for an agent group.

Changes

No recorded changes to this operation across all 1 revision of this API.