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Cases

Create a new case

Raises a case for support with Embedded Finance.

post/cases

Request

  • Base URL: https://apigateway.jpmorgan.com/tsapi/ef/v1
  • URL: https://apigateway.jpmorgan.com/tsapi/ef/v1/cases
  • Auth: none declared

Headers

tokenstring

JWT Client token

Request body

type'ACCOUNT' | 'CARD' | 'ENROLLMENT_OR_SIGNUP' | 'PROFILE' | 'STATEMENT' | 'SUSPICIOUS_ACTIVITY' | 'TRANSACTION' | 'OTHER' required

Case category

subjectstring required

Subject of a Case

descriptionstring required

More detailed description of the Case

Example request

{
  "type": "STATEMENT",
  "subject": "Information on Statements",
  "description": "I would like more information about my statements and about charges on my account"
}

Response

Created.

idstring required

Case identifier

createdDatestring required

Date/Time the case was opened

Example response

{
  "id": "100001159",
  "createdDate": "2022-02-24T19:02:23.000+0000"
}

Changes

No recorded changes to this operation across all 1 revision of this API.