chats

Set a chat's status

Sets the conversation's status — the value the inbox filters on. The status is held against the business/customer pair, so it survives a conversation being closed and reopened.

put/api/v1/chats/{chat_id}/status

Request

  • Base URL: https://api.izap.ai (the document declares no server; this is the origin it was published from)
  • URL: https://api.izap.ai/api/v1/chats/{chat_id}/status
  • Auth: HTTP bearer

Path parameters

chat_idstring uuid required

Request body

status'open' | 'pending' | 'resolved' | 'archived' | 'blocked' required

New status for the conversation.

Response

Successful Response

chat_idstring uuid required
business_idstring uuid required
status'open' | 'pending' | 'resolved' | 'archived' | 'blocked' required

Changes

No recorded changes to this operation across all 1 revision of this API.