Reply to a ticket

Adds a customer message. A resolved or closed ticket answers 409 invalid_state_transition. The Idempotency-Key header makes a retry return the same message. Rate limited per account.

post/api/v1/tickets/{ticketId}/replies

Request

  • Base URL: https://ipmusk.com
  • URL: https://ipmusk.com/api/v1/tickets/{ticketId}/replies
  • Auth: HTTP bearer

Path parameters

ticketIdstring required

Headers

Idempotency-Keystring required

A unique value per logical request (8-128 of A-Z a-z 0-9 . _ : -). Retrying with the same value returns the first result.

Request body

messagestring required

Response

Reply to a ticket

request_idstring required

Changes

No recorded changes to this operation across all 1 revision of this API.