intercom-api revision history

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Suggest using a note in ticket reply comment errors (#764)latestno API changesDocs 22130892026-10-22 14:11
Remove SSE and streaming from Fin Agent API spec (#743)51Docs ce7300d 2026-10-22 08:31
Change detail
6 changes across 5 operations and 1 model
- POST/fin/ask
  warning
  removed the optional property from the response with the status
- POST/fin/escalate
  warning
  removed the optional property from the response with the status
- POST/fin/procedures/{procedure_id}/run
  warning
  removed the optional property from the response with the status
- POST/fin/reply
  warning
  removed the optional property from the response with the status
- POST/fin/start
  warning
  removed the optional property from the response with the status
- Models
  info
  removed the schema
Document what Create a message does when `from` is a contact (#732)no API changesDocs efbf6772026-10-15 14:26
Align cross-version reference details across repositories (2.13–2.17 and Preview) (#726)no API changesDocs bcba9532026-10-15 09:02
Align the 2.14 API reference across repositories (#723)no API changesDocs b47d2802026-10-15 08:56
Document null name and email for archived or deleted conversation part authors (#720)12Docs 4bea54a 2026-10-14 13:17
Change detail
12 changes across 7 operations
- GET/conversations/{conversation_id}
  breaking
  the response property //// became nullable for the status
  breaking
  the response property // became nullable for the status
- POST/conversations/{conversation_id}/parts
  breaking
  the response property //// became nullable for the status
  breaking
  the response property // became nullable for the status
- PUT/conversations/{conversation_id}
  breaking
  the response property //// became nullable for the status
  breaking
  the response property // became nullable for the status
- POST/conversations/{conversation_id}/reply
  breaking
  the response property //// became nullable for the status
View all changes (12)
Use conversation_id as the key in Fin Agent API error examples (#721)no API changesDocs 75b3fe32026-10-14 13:02
Add channel field to ticket creation endpoints (from v2.14) (#320)7Docs d769903 2026-10-12 12:40
Change detail
7 changes across 6 operations
- POST/tickets
  info
  added the new optional request property /
  info
  added the optional property to the response with the status
- POST/conversations/{conversation_id}/convert
  info
  added the optional property to the response with the status
- GET/tickets/{ticket_id}
  info
  added the optional property to the response with the status
- PUT/tickets/{ticket_id}
  info
  added the optional property to the response with the status
- POST/tickets/enqueue
  info
  added the new optional request property /
- POST/tickets/search
  info
  added the optional property // to the response with the status
Document the environment parameter on the Fin Agent API (#712)3Docs e02dee2 2026-10-09 16:22
Change detail
3 changes across 3 operations
- POST/fin/ask
  info
  added the new optional request property
- POST/fin/procedures/{procedure_id}/run
  info
  added the new optional request property
- POST/fin/start
  info
  added the new optional request property
Allow 20 conversation attributes on the Fin Agent API (#711)no API changesDocs 17a0bb02026-10-08 16:04
Say workspace instead of Intercom workspace in Fin Agent API access steps (#703)no API changesDocs 4373e342026-10-06 14:17
Point Fin Agent API access requests to Settings > Integrations (#701)no API changesDocs e2efdf42026-10-06 12:32
Clarify Delete a company description (#697)no API changesDocs 7b3a2182026-10-02 16:13
Document content sources on Fin Agent API replied events (#695)no API changesDocs 6d8b0b82026-10-02 12:17
Show the Fin Agent API access request form on every Fin endpoint (#690)no API changesDocs 598020b2026-09-29 17:43
Add Fin Agent API orchestration endpoints to v2.14, v2.15, and v2.16 (#687)4Docs 64ee6a8 2026-09-28 15:12
Change detail
4 changes across 4 operations
- POST/fin/ask
  info
  endpoint added
- POST/fin/capabilities
  info
  endpoint added
- POST/fin/escalate
  info
  endpoint added
- POST/fin/procedures/{procedure_id}/run
  info
  endpoint added
Add intercom_conversation_id to Fin Agent API responses (Preview, 2.14-2.16) (#685)2Docs 9ab4926 2026-09-25 13:08
Document that ticket comments are not supported on internal ticket types (#671)no API changesDocs 9e52ccc2026-09-21 13:24
Correct the 200 response schema for attaching and detaching a contact (#655)522Docs 3d5adcb 2026-09-04 14:01
Remove stray customer object from detach-contact request examples (#649)no API changesDocs f8e1baf2026-08-28 20:06
Correct part assigned_to: it returns a reference, and can name a team or bot (#643)no API changesDocs e91983c2026-08-27 13:56
Correct the documented default page size for List contacts (#639)no API changesDocs b80400d2026-08-27 08:18
Correct the state description on the update article request (#628)no API changesDocs 88896252026-08-21 15:48
Correct contact search date filtering and operator docs (#625)12Docs 528b0f2 2026-08-19 15:50
Document the Admin occupancy activity log events (#614)27Docs 5662b2e 2026-08-06 15:23
Add POST /fin/csat and the csat_requested event (#612)1Docs d04d479 2026-07-31 15:17
Add 3 new activity-log event types to the 2.15 spec (#585)3Docs 0828c79 2026-07-11 13:04
Make from and into required on merge_contacts_request (#582)2Docs 019741b 2026-07-09 10:35
Contacts Search (2.7-2.15): document workspace-timezone anchoring for timestamp filters (#576)no API changesDocs 136d1a12026-07-02 16:32
Restore Reporting Data Export tag on reporting data export endpoints (#572)8Docs 0b5e004 2026-07-01 13:51
docs: type listAwayStatusReasons response as list wrapper (#569)12Docs e290f30 2026-06-29 10:00
Add clarifying note to listSubscriptionsForAContact across all versions (#561)no API changesDocs bbe8bfa2026-06-24 12:56
Add date-range caveat to first_open and first_series_disengagement field descriptions (#563)no API changesDocs 3b5263e2026-06-23 15:17
Document API email-reply bot-comment behavior on replyConversation (#551)no API changesDocs e1aaee62026-06-17 15:03
Document boolean values in V3 Search API query value field (#545)6Docs 68783cc 2026-06-15 10:23
docs: warn on duplicate conversation attribute names in updateConversation (#529)no API changesDocs 45833502026-05-29 09:31
docs: standardize contact timestamp descriptions across all versions (#528)no API changesDocs 54118432026-05-28 16:13
Split Conversations endpoints into Conversation Parts and Conversation Participants groups (#521)no API changesDocs b37b3c12026-05-27 13:52
Add ai_sales_agent_availability to external_page schema across all versions (#511)5Docs 652678a 2026-05-26 15:34
Add customer_facing_name_change to activity log event type enum (#498)1Docs 79a0358 2026-05-20 16:39
Clarify deleteCompany archive semantics across all spec versions (#491)no API changesDocs 63f4ff72026-05-11 11:13
Add message id to fin_agent_replied_event schema (#476)no API changesDocs 693d6922026-04-24 14:26
Fix fin_reply_chunk status in 2.14 and 2.15 specs (#477)no API changesDocs 5b40e3c2026-04-24 11:05
docs: fix custom_attributes example in company response across all spec versions (#470)no API changesDocs 952557b2026-04-21 11:19
docs: clarify Data Export API descriptions across all spec versions (#467)no API changesDocs 836fc592026-04-20 16:55
Revert "Document list CDA value validation on contact and company writes (#457)" (#466)no API changesDocs 68c2e1c2026-04-20 11:54
Remove Custom Channel Events API from all spec versions (#460)44Docs bbaac00 2026-04-17 16:01
Document list CDA value validation on contact and company writes (#457)no API changesDocs 2906bde2026-04-17 13:44

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