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Away Status Reasons

List all away status reasons

Returns a list of all away status reasons configured for the workspace, including deleted ones.

get/away_status_reasons

Headers

Intercom-Version'1.0' | '1.1' | '1.2' | '1.3' | '1.4' | '2.0' | '2.1' | '2.2' | '2.3' | '2.4' | '2.5' | '2.6' | '2.7' | '2.8' | '2.9' | '2.10' | '2.11' | '2.12' | '2.13' | '2.14'

Intercom API version.</br>By default, it's equal to the version set in the app package.

Example:2.14

Response

Successful response

typestring
idstring

The unique identifier for the away status reason

labelstring

The display text for the away status reason

emojistring

The emoji associated with the status reason

orderinteger

The display order of the status reason

deletedboolean

Whether the status reason has been soft deleted

created_atinteger

The Unix timestamp when the status reason was created

updated_atinteger

The Unix timestamp when the status reason was last updated

Example response

[
  {
    "type": "away_status_reason",
    "label": "On a break",
    "emoji": "☕",
    "order": 1,
    "created_at": 1734537243,
    "updated_at": 1734537243
  }
]

Changes