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get
/conversations
List all conversations
post
/conversations
Creates a conversation
get
/conversations/{conversation_id}
Retrieve a conversation
put
/conversations/{conversation_id}
Update a conversation
delete
/conversations/{conversation_id}
Delete a conversation
post
/conversations/search
Search conversations
post
/conversations/{conversation_id}/reply
Reply to a conversation
post
/conversations/{conversation_id}/parts
Manage a conversation
post
/conversations/{conversation_id}/customers
Attach a contact to a conversation
delete
/conversations/{conversation_id}/customers/{contact_id}
Detach a contact from a group conversation
post
/conversations/redact
Redact a conversation part
post
/conversations/{conversation_id}/convert
Convert a conversation to a ticket
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Data Export
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Conversations
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Changes to Convert a conversation to a ticket
post
/conversations/{conversation_id}/convert
Oct 12, 2026
2.14
6ee763ef4f10
Revision changes
info
added the optional property
channel
to the response with the
200
status