Server Message

{
  "message": {
    "call": {
      "id": "a12f9c88-c155-461f-9771-4d240cdc9a04",
      "teamId": "1f7b1b1b1b1b1b1b1b1b1b1b",
      "assistantId": "3f7b1b1b1b1b1b1b1b1b1b1b",
      "callType": "web",
      "direction": "inbound",
      "startAt": "2020-10-05T00:00:00.000Z",
      "endAt": "2020-10-05T00:00:00.000Z",
      "userNumber": "+919867543210",
      "assistantNumber": "+19867543211",
      "status": "finished",
      "phoneCallStatus": "ringing",
      "callEndTriggerBy": "user",
      "monitor": {
        "controlUrl": "https://<domain>.interactly.ai/calls/v1/conversations/<random-id>/control"
      },
      "analysis": {
        "summary": "The user called Dentistry to schedule an appointment.",
        "successEvaluation": "success",
        "structuredData": {}
      },
      "postCallTranscript": {
        "provider": "deepgram",
        "model": "nova-3",
        "language": "en"
      }
    },
    "assistant": {
      "name": "My Assistant",
      "welcomeMessage": "Hello! How can I help you?",
      "welcomeMessageMode": "assistant-speaks-first",
      "assistantProvider": "openai",
      "assistantModel": "gpt-4o-mini",
      "assistantSystemPrompt": "You are AI assistant to help patients with their health care needs.",
      "assistantMaxTokens": 256,
      "assistantReasoningEffort": "medium",
      "assistantReasoningMode": "standard",
      "assistantResponseSplitter": ",",
      "config": {
        "speech": {
          "stt": {
            "vendor": "microsoft"
          },
          "sttFallback": {
            "vendor": "microsoft"
          },
          "ttsData": [
            {
              "enabled": true,
              "vendor": "eleven-labs",
              "language": "en-US",
              "voice": "ZeK6O9RfGNGj0cJT2HoJ",
              "config": {
                "modelId": "eleven_multilingual_v2",
                "stability": 0.7,
                "similarityBoost": 0.85,
                "speakerBoost": true,
                "styleExaggeration": 0.5,
                "seed": 42,
                "speed": 1,
                "applyTextNormalization": true
              }
            }
          ]
        }
      },
      "backgroundSound": "enable",
      "backgroundSoundVolume": 50,
      "maxConsecutiveTtsFailures": 2,
      "recordingEnabled": true,
      "recordTimeAfterTransfer": 120,
      "maxCallDuration": 15,
      "idleTimeout": 20,
      "maxIdleMessagesInSequence": 3,
      "userInterruptionAckPlan": {
        "phrases": [
          "Please hold on while I check your account.",
          "one moment please",
          "let me just check that for you"
        ]
      },
      "assistantToolIds": [],
      "assistantKnowledgeBaseIds": [],
      "endCallMessage": "Goodbye!",
      "endCallToolDescription": "Trigger the end call only when the user is done with the conversation.",
      "endCallPhrases": [
        "goodbye",
        "bye"
      ],
      "callForwardData": [
        {
          "phoneNumber": "+1234567890",
          "name": "call-forward-name",
          "onFailedMessage": "The call forward failed. Please try again later."
        }
      ],
      "interactionLookupData": {
        "url": "https://example.com/interaction-lookup",
        "timeoutSeconds": 20,
        "secret": "",
        "headers": {},
        "method": "POST"
      },
      "holdMusicUrl": "https://www.soundjay.com/ambient/sounds/people-in-lounge-1.mp3",
      "warmTransferTimeout": 300,
      "assistantAnalysis": {
        "summary": {
          "maxTokens": 256,
          "reasoningEffort": "low",
          "reasoningMode": "standard",
          "prompt": "Generate a summary of the call.",
          "timeoutSeconds": 30
        },
        "successEvaluation": {
          "maxTokens": 256,
          "reasoningEffort": "low",
          "reasoningMode": "standard",
          "prompt": "Evaluate the success of the call.",
          "timeoutSeconds": 30
        },
        "structuredData": {
          "maxTokens": 256,
          "reasoningEffort": "low",
          "reasoningMode": "standard",
          "prompt": "Extract structured data from the call.",
          "timeoutSeconds": 30
        }
      },
      "assistantOverrides": {
        "welcomeMessage": "Hello, how can I help you today?",
        "welcomeMessageMode": "assistant-speaks-first",
        "recordingEnabled": true,
        "recordTimeAfterTransfer": 120,
        "maxConsecutiveTtsFailures": 2,
        "holdMusicUrl": "https://www.soundjay.com/ambient/sounds/people-in-lounge-1.mp3",
        "warmTransferTimeout": 300,
        "recordingPath": "/recordings",
        "dynamicVariables": {
          "user_name": "John Doe"
        }
      },
      "assistantServer": {
        "timeoutSeconds": 20,
        "url": "https://api.example.com/v1/getUserDetails",
        "secret": "my-secret",
        "headers": {}
      },
      "persistHistory": {
        "retentionPeriod": 7
      }
    },
    "phone": {
      "_id": "a12f9c88-c155-461f-9771-4d240cdc9a04",
      "teamId": "1f7b1b1b1b1b1b1b1b1b1b1b",
      "number": "+1234567890",
      "provider": {
        "name": "twilio"
      },
      "assistantId": "a12f9c88-c155-461f-9771-4d240cdc9a04",
      "inboundEnabled": true,
      "outboundEnabled": true,
      "label": "friendly-name-1"
    },
    "analysis": {
      "summary": "The user called Dentistry to schedule an appointment.",
      "successEvaluation": "success",
      "structuredData": {}
    },
    "messages": [
      {
        "messageId": "5f7b1b1b1b1b1b1b1b1b1b1b",
        "role": "user",
        "text": "Hello! How can I help you?",
        "timestamp": "2020-10-05T00:00:00.000Z"
      }
    ]
  }
}

{
  "message": "Done"
}