INinteractly
Calls

Get Post-Call Transcript

Changed on

Returns the call's post-call transcript: the recording transcribed after the call ends, with each turn's speaker and timing. Independent of the transcript recorded during the call, so the two can be compared.

get/calls/v1/conversations/{id}/transcripts

Request

  • Base URL
    https://api-qa.interactly.ai
  • URL
    https://api-qa.interactly.ai/calls/v1/conversations/{id}/transcripts
  • Auth
    HTTP bearer

Path parameters

idstring required

Unique identifier of the call

Query parameters

downloadboolean

Return the transcript as a file attachment.

Response

The transcript turns, in order.

role'user' | 'assistant' | 'human-agent'

Who spoke. human-agent is a person the call was transferred to.

textstring
startnumber

Seconds from the start of the recording.

endnumber

Seconds from the start of the recording.

Changes