CopilotConfig
Returns the ticket's conversation thread ({subject, messages[]}, oldest-first) for the AI summary-service. Same shared-secret auth as the config endpoint (class-level attribute; the absolute route below only overrides the class route TEMPLATE, not the auth filter). Hard caps enforced by Infoset.Service.Hubs.Ticket.Service.ITicketThreadService: private notes excluded, last 50 logs, 2000 chars per message, 24000 chars total. A ticket that does not exist in the account — including a foreign-tenant ticket id, since every query is ACCOUNT_ID-scoped — yields 404.
get/api/copilot/tickets/{ticketId}/thread
Request
- Base URLhttps://api.infoset.app (the document declares no server; this is the origin it was published from)
- Auth
- HTTP bearer
- or API key in header X-Api-Key
- TypeScriptA function with typed inputs. Its response is checked against the schema.
Path parameters
ticketIdinteger required
Query parameters
accountIdinteger
departmentIdinteger
Response
OK
Changes
No recorded changes to this operation across all 3 revisions of this API.