support

Create Support Case

Open a new support case for the signed-in tenant's Salesforce Account.

post/support/cases

Request

  • Base URL: https://api.incredibuild.com (the document declares no server; this is the origin it was published from)
  • URL: https://api.incredibuild.com/support/cases
  • Auth: HTTP bearer

Headers

x-public-tenant-idstring uuid nullable
x-public-user-idstring uuid nullable

Request body

subjectstring required
descriptionstring required
severity'S1' | 'S2' | 'S3' | 'S4' required

Customer-facing severity levels. Mapped to a Salesforce Case Priority on create (see service.SEVERITY_TO_PRIORITY).

productstring nullable

Response

Successful Response

idstring required
case_numberstring required
subjectstring required
statusstring required
is_closedboolean required
created_atstring date-time required
last_activity_atstring date-time required
attachments_failedboolean

Changes

No recorded changes to this operation across all 1 revision of this API.