Messages

Get the details for a specific message sent over a custom channel

get/conversations/custom-channels/2026-03/{channelId}/messages/{messageId}

Request

  • Base URL
    https://api.hubapi.com
  • URL
    https://api.hubapi.com/conversations/custom-channels/2026-03/{channelId}/messages/{messageId}
  • Auth
    • HTTP bearer
    • or API key in query parameter hapikey
    • or none

Path parameters

channelIdinteger required
messageIdstring required

Response

successful operation

archivedboolean required
channelAccountIdstring required
channelIdstring required
conversationsThreadIdstring required
createdAtstring date-time required
createdBystring required
direction'INCOMING' | 'OUTGOING' required
idstring required
inReplyToIdstring
richTextstring
subjectstring
textstring required
truncationStatus'NOT_TRUNCATED' | 'TRUNCATED' | 'TRUNCATED_TO_MOST_RECENT_REPLY' required
type'MESSAGE' required
updatedAtstring date-time

Changes

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