HUhubspot
Basic

Retrieve transcript

Changed on

Retrieve a specific call transcript by its unique identifier. This endpoint allows you to access the details of a transcript, including its creation and update timestamps, engagement ID, source, and the transcript utterances. It is useful for reviewing and analyzing call interactions stored in your HubSpot account.

get/crm/extensions/calling/2026-09/transcripts/{transcriptId}

Request

  • Base URL
    https://api.hubapi.com
  • URL
    https://api.hubapi.com/crm/extensions/calling/2026-09/transcripts/{transcriptId}
  • Auth
    OAuth 2
    Authorization code: https://app.hubspot.com/oauth/authorize
    Token URL: https://api.hubapi.com/oauth/v1/token scopes: crm.extensions_calling_transcripts.read

Path parameters

transcriptIdstring required

The unique identifier of the transcript to retrieve.

Response

successful operation

createdAtstring date-time required

The date and time when this transcript was created, in ISO 8601 date-time format.

engagementIdinteger required

The unique identifier for the engagement associated with this transcript. It is an integer in int64 format.

idstring required

The unique identifier for this transcript, represented as a string.

transcriptSource'HUBSPOT_GENERATED' | 'INTEGRATOR_GENERATED' required

Indicates the origin of the transcript, which can be either 'HUBSPOT_GENERATED' or 'INTEGRATOR_GENERATED'.

updatedAtstring date-time required

The date and time when this transcript was last updated, in ISO 8601 date-time format.

Changes

  • 2026-0964287a925cabRevision changes
    • breaking

      the // response's property format changed from int32 to int64 for status

    • breaking

      the // response's property format changed from int32 to int64 for status

    • info

      api operation id get-/crm/extensions/calling/2026-09/transcripts/{transcriptId}_/crm/extensions/calling/2026-09/transcripts/{transcriptId} removed and replaced with get-/crm/extensions/calling/2026-09/transcripts/{transcriptId}_/crm/extensions/calling/2026-03/transcripts/{transcriptId}

    • info

      the endpoint scheme security private_apps was removed from the API