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bookings

Create Flight Support Request

Submit a support-owned request for a confirmed upcoming Axel flight.

post/bookings/flight/{booking_id}/support-requests/

Path parameters

booking_idstring required

Request body

topic'date_time' | 'passenger_name' | 'ktn_rewards' | 'bag' | 'seat' | 'other' required

Customer-selected reason for requesting help with a flight booking.

messagestring required

Response

Successful Response

idstring uuid required
topic'date_time' | 'passenger_name' | 'ktn_rewards' | 'bag' | 'seat' | 'other' required

Customer-selected reason for requesting help with a flight booking.

messagestring required
status'open' | 'resolved' required

Customer-visible support-request states.

created_atstring date-time required
resolved_atstring date-time nullable required
resolution_notestring nullable required

Changes

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