---
title: "Create Flight Support Request"
method: POST
path: "/bookings/flight/{booking_id}/support-requests/"
tags: ["bookings"]
---

# Create Flight Support Request

`POST /bookings/flight/{booking_id}/support-requests/`

Submit a support-owned request for a confirmed upcoming Axel flight.

## Path parameters

- `booking_id` string, required

## Request body

- CreateFlightSupportRequest — Customer input for one booking-scoped support request.
  - `topic` 'date_time' | 'passenger_name' | 'ktn_rewards' | 'bag' | 'seat' | 'other', required — Customer-selected reason for requesting help with a flight booking.
  - `message` string, required

## Response `201`

Successful Response

- FlightSupportRequest — Customer-safe request projected onto a flight booking.
  - `id` string, uuid, required
  - `topic` 'date_time' | 'passenger_name' | 'ktn_rewards' | 'bag' | 'seat' | 'other', required — Customer-selected reason for requesting help with a flight booking.
  - `message` string, required
  - `status` 'open' | 'resolved', required — Customer-visible support-request states.
  - `created_at` string, date-time, required
  - `resolved_at` string, date-time, nullable, required
  - `resolution_note` string, nullable, required

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.dev/helloaxel/apis/client-api-gateway.md) · [All operations](https://skmtc.dev/helloaxel/apis/client-api-gateway/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/helloaxel/client-api-gateway/revisions/4f4ea4eb6a21/schema)