public

Get a specific thread

Retrieve a thread by its unique identifier.

get/public/v1/threads/{thread_fid_hash}

Request

Base URL: https://api.gurusup.com
URL: https://api.gurusup.com/public/v1/threads/{thread_fid_hash}
Auth: API key in header x-api-key

Path parameters

thread_fid_hashstring required

Response

Stable documented thread fields. Public v1 may also return legacy properties; clients should ignore response properties they do not use.

idstring required

Thread hash identifier

threadstring nullable

Thread hash identifier (alias of id)

thread_fidstring required

Thread foreign identifier

subjectstring nullable

Thread subject

translated_subjectstring nullable

Translated subject, when applicable

statusstring required

Thread status (needs_review, auto_answered, archived)

sourcestring nullable

Integration source (WHATSAPP, GMAIL, API)

languagestring

Detected language

fixed_languagestring nullable

Language pinned for this thread, when set

thread_formatstring nullable

Thread format ('email' or 'chat')

last_sender_namestring nullable

Name of the last sender

last_sender_addressstring nullable

Email or phone of the last sender

original_recipientstring nullable

Original recipient address, when applicable

readboolean

Whether the thread has been read

archivedboolean

Whether the thread is archived

involved_agentsstring[] nullable

Agents that participated in the thread

last_message_timestampstring date-time required

Timestamp of the last message

is_translatedboolean

Whether the thread was translated

created_atstring date-time required

Thread creation timestamp

updated_atstring date-time required

Thread last update timestamp

Example response

{
  "archived": false,
  "created_at": "2026-07-15T10:00:00Z",
  "id": "3f8a1b2c4d5e6f70",
  "involved_agents": [
    "Support Bot"
  ],
  "is_translated": false,
  "language": "es",
  "last_message_timestamp": "2026-07-15T10:30:00Z",
  "last_sender_address": "customer@example.com",
  "last_sender_name": "Jane Doe",
  "messages": [],
  "read": false,
  "source": "API",
  "status": "needs_review",
  "subject": "Order #6789",
  "thread": "3f8a1b2c4d5e6f70",
  "thread_fid": "conversation-6789",
  "thread_format": "email",
  "updated_at": "2026-07-15T10:30:00Z"
}

Changes

No recorded changes to this operation across all 1 revision of this API.