Reporting Statistics

Retrieve a statistic

Changed on Nov 3, 2026

post/api/reporting/stats

Request

Base URL
https://your-domain.gorgias.com
Auth
HTTP basic
TypeScript
https://skmtc.dev/gorgias/apis/gorgias-rest-api/docs/api/reporting/stats/post.ts
A function with typed inputs. Its response is checked against the schema.

Query parameters

cursorstring

Example:cHJldl9fNl9fMjAyMS0wMy0wMyAwNjowMDowMA==

Value indicating your position in the list of all analytics results. If omitted, the first analytics results of the list will be returned.

limitinteger

Maximum number of analytics results to return.

Request body

Example request

{
  "query": {
    "scope": "tickets-closed",
    "measures": [
      "ticketCount"
    ],
    "dimensions": [
      "ticketId"
    ],
    "filters": [
      {
        "member": "agentId"
      }
    ],
    "time_dimensions": [
      {
        "dimension": "closedDatetime"
      }
    ],
    "timezone": "UTC",
    "order": [
      [
        "ticketId",
        "asc"
      ],
      [
        "createdDatetime",
        "desc"
      ]
    ]
  }
}

Response

The requested statistic

objectstring required

Object type.

uristring required

Request URI.

dataobject[] required

Query results.

Changes

Nov 3, 20263fdfcb5b6678 Revision changes
- breaking
  the request property const value periodStart was added
- breaking
  removed the enum value anchorDatetime of the request property ////
- breaking
  removed the enum value closedDatetime of the request property ////
- breaking
  removed the enum value createdDatetime of the request property ////
- breaking
  removed the enum value eventDatetime of the request property ////
- breaking
  removed the enum value firstAgentMessageDatetime of the request property ////
- breaking
  removed the enum value queuedDate of the request property ////
- breaking
  removed the enum value sentDatetime of the request property ////
- breaking
  removed the enum value timestamp of the request property ////
- breaking
  removed the enum value updatedDatetime of the request property ////
- warning
  removed the request property //
- warning
  removed the request property //
- warning
  removed the request property //
- warning
  removed the request property //
- warning
  removed the request property //
- warning
  removed the request property //
- warning
  removed the request property //
- warning
  removed the request property //
- warning
  added the new ai-agent-funnel enum value to the / response property for the response status
- warning
  added the new billing-usage enum value to the / response property for the response status
- warning
  added the new gaia-current-billing-usage enum value to the / response property for the response status
- warning
  added the new live-chat-summary enum value to the / response property for the response status
- warning
  added the new live-ticket-summary enum value to the / response property for the response status
- warning
  added the new satisfaction-surveys-v2 enum value to the / response property for the response status
- warning
  added the new ticket-macro-usage enum value to the / response property for the response status
- info
  added aiAgentFilter discriminator mapping keys to the /// request property
- info
  added aiAgentFilter discriminator mapping keys to the /// request property
- info
  added aiAgentFilter discriminator mapping keys to the /// request property
- info
  added aiAgentFilter discriminator mapping keys to the /// request property
- info
  added aiAgentFilter discriminator mapping keys to the /// request property
- info
  added aiAgentFilter discriminator mapping keys to the /// request property
- info
  added aiAgentFilter discriminator mapping keys to the /// request property
- info
  added aiAgentFilter discriminator mapping keys to the /// request property
- info
  added aiAgentFilter aiIntentCustomFieldL1 aiIntentCustomFieldL2 aiIntentCustomFieldL3 discriminator mapping keys to the /// request property
- info
  added aiIntentCustomFieldL1 aiIntentCustomFieldL2 aiIntentCustomFieldL3 hasScore storeIntegrationId discriminator mapping keys to the /// request property
- info
  added billing-usage ticket-macro-usage user-availability-tracking voice-queue-exposure discriminator mapping keys to the request property
- info
  added customFieldValue discriminator mapping keys to the /// request property
- info
  added customFields isDuringBusinessHours queueId storeIntegrationId discriminator mapping keys to the /// request property
- info
  added storeIntegrationId discriminator mapping keys to the /// request property
- info
  added tagId discriminator mapping keys to the /// request property
- info
  added the new abandonedRate enum value to the request property ///
- info
  added the new aiAgentFilter enum value to the request property /////
- info
  added the new aiAgentFilter enum value to the request property /////
- info
  added the new aiAgentFilter enum value to the request property /////
- info
  added the new aiAgentFilter enum value to the request property /////
- info
  added the new aiAgentFilter enum value to the request property /////
- info
  added the new aiAgentFilter enum value to the request property /////
- info
  added the new aiAgentFilter enum value to the request property /////
- info
  added the new aiAgentFilter enum value to the request property /////
- info
  added the new aiAgentFilter enum value to the request property /////
- info
  added the new aiAgentTicketVolume enum value to the request property ////
- info
  added the new aiIntentCustomField enum value to the request property ///
- info
  added the new aiIntentCustomField enum value to the request property ///
- info
  added the new aiIntentCustomField enum value to the request property ///
- info
  added the new aiIntentCustomField enum value to the request property ///
- info
  added the new aiIntentCustomField enum value to the request property ///
- info
  added the new aiIntentCustomField enum value to the request property ///
- info
  added the new aiIntentCustomField enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property /////
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property /////
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ////
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ////
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ////
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL1 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property /////
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property /////
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ////
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ////
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ////
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL2 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property /////
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property /////
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ////
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ////
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ////
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new aiIntentCustomFieldL3 enum value to the request property ///
- info
  added the new averageDiscountUsd enum value to the request property ////
- info
  added the new averageOrderValueUsd enum value to the request property ////
- info
  added the new callbackRequestedRate enum value to the request property ///
- info
  added the new cancelledRate enum value to the request property ///
- info
  added the new clickThroughRate enum value to the request property ///
- info
  added the new createdDatetime enum value to the request property ////
- info
  added the new createdDatetime enum value to the request property ////
- info
  added the new createdDatetime enum value to the request property ////
- info
  added the new createdDatetime enum value to the request property ////
- info
  added the new createdDatetime enum value to the request property ////
- info
  added the new createdDatetime enum value to the request property ////
- info
  added the new customFieldValue enum value to the request property /////
- info
  added the new discountUsage enum value to the request property ////
- info
  added the new hasScore enum value to the request property /////
- info
  added the new helpCenterId enum value to the request property ///
- info
  added the new isDuringBusinessHours enum value to the request property /////
- info
  added the new medianPurchaseTime enum value to the request property ////
- info
  added the new missedRate enum value to the request property ///
- info
  added the new ordersInfluencedCount enum value to the request property ////
- info
  added the new periodStart enum value to the request property ////
- info
  added the new productId enum value to the request property ///
- info
  added the new productId enum value to the request property ///
- info
  added the new productId enum value to the request property ///
- info
  added the new queueId enum value to the request property /////
- info
  added the new searchQuery enum value to the request property ////
- info
  added the new slaDelta enum value to the request property ///
- info
  added the new slaPolicyMetricName enum value to the request property ///
- info
  added the new slaPolicyMetricStatus enum value to the request property ///
- info
  added the new storeIntegrationId enum value to the request property ///
- info
  added the new storeIntegrationId enum value to the request property /////
- info
  added the new storeIntegrationId enum value to the request property ///
- info
  added the new storeIntegrationId enum value to the request property /////
- info
  added the new storeIntegrationId enum value to the request property ///
- info
  added the new storeIntegrationId enum value to the request property /////
- info
  added the new storeIntegrationId enum value to the request property ///
- info
  added the new tagId enum value to the request property /////
- info
  added the new ticketFields enum value to the request property ///
- info
  added the new ticketId enum value to the request property ///
- info
  added the new ticketId enum value to the request property ////
- info
  added the new ticketId enum value to the request property ///
- info
  added to the /// request property oneOf list
- info
  added to the request property oneOf list

Operation history