GLglobalrelay
voiceData

Adds multiple voice records.

Send metadata, source transcription and voice records to the archive with an option of transcription being generated by Global Relay

post/v2/voicedata

Request

Headers

X-SubTypestring required

Request body

Example request

{
  "requestInfo": {
    "requestId": "6124FC40-CA47-1000-B311-00DD010662DA"
  },
  "callOverview": {
    "callId": "123456789",
    "owner": {
      "name": "Adam Smith",
      "company": "Wavelength Securities",
      "detail": "Business Analyst",
      "phone": "555 012 2345",
      "email": "adam.smith@wavelength.com",
      "joinTimeMS": 1621851918000,
      "leaveTimeMS": 1621851918000,
      "identityType": "internal"
    },
    "callType": "intercom",
    "direction": "inbound",
    "stopReason": "owner_hangup",
    "deviceName": "Office phone",
    "isExternal": true,
    "subjectOverride": "New Subject for email",
    "callProperties": [
      {
        "name": "Call Quality",
        "value": "5.0",
        "hidden": true
      }
    ]
  },
  "voiceRecords": [
    {
      "startTime": 1621851918000,
      "stopTime": 1621851918000,
      "timeZone": "EST",
      "participants": [
        {
          "name": "Adam Smith",
          "company": "Wavelength Securities",
          "detail": "Business Analyst",
          "phone": "555 012 2345",
          "email": "adam.smith@wavelength.com",
          "joinTimeMS": 1621851918000,
          "leaveTimeMS": 1621851918000,
          "identityType": "internal"
        }
      ],
      "recordingFile": {
        "filename": "call1234.mp4",
        "description": "Morning call",
        "fileKey": "morningcalls/call1234.mp4"
      }
    }
  ],
  "extraFiles": [
    {
      "filename": "attachment3.doc",
      "fileKey": "attachments/attachment3.doc",
      "fileHref": "https://www.globalrelay.com/?",
      "description": "List of callers"
    }
  ]
}

Response

OK

reconciliationIdstring required

Unique ID assigned by API service for each request.

Example response

{
  "reconciliationId": "60128f870f0d6e0d7a9ce772"
}

Changes

No recorded changes to this operation across all 1 revision of this API.