GLgleap
Team

Set the boards' team setup

Changed on

Turn team routing on or off, set the default team and each board's team (default, team with a team id, or nobody). assignOpenUnowned also gives today's open tickets nobody owns to their board's team. Off: assignment works exactly as before; the boards keep their picks.

post/teams/setup

Request

  • Base URL
    https://api.gleap.io/v3
  • URL
    https://api.gleap.io/v3/teams/setup
  • Auth
    HTTP bearer

Headers

projectstring required

Request body

enabledboolean
defaultTeamstring nullable
escalationBoardstring nullable

Where an escalated conversation lands (a board type; bugs always land on Bugs). Null: Conversations.

assignOpenUnownedboolean

Also give today's open tickets nobody owns to their board's team (only with enabled: true).

Response

Ok

escalationBoardstring required
openUnownednumber double required
defaultTeamstring required
enabledAtunknown required
enabledboolean required
schedulednumber double required

Changes