Engagement Survey

Reach out to a respondent

Changed on

Start a conversation with the respondent. Body { channel: 'messenger'|'email', message (TipTap JSON or markdown text), subject?, assignToMe? }. The ticket carries surveyResponse; returns { ticketId, ticketShareToken }.

post/engagement/surveys/{surveyId}/responses/{responseId}/reach-out

Request

  • Base URL
    https://api.gleap.io/v3
  • URL
    https://api.gleap.io/v3/engagement/surveys/{surveyId}/responses/{responseId}/reach-out
  • Auth
    HTTP bearer

Path parameters

surveyIdstring required
responseIdstring required

Headers

projectstring required

Request body

unknown required

Response

Ok

unknown required

Changes