tickets

Reply on a ticket (close:true ends it)

Reply on a ticket (any org member): answer the operator's question, add detail, or - with close:true - end it ("confirmed fixed, thanks"). A reply puts the ball back in the operator's court; closed tickets stay closed (a later follow-up is a new file_ticket that mentions the old id).

post/preview/tickets/{id}/replies

Request

  • Base URL: https://autoresearch.sfcompute.com
  • URL: https://autoresearch.sfcompute.com/preview/tickets/{id}/replies
  • Auth: HTTP bearer

Path parameters

idstring required

Ticket id (tkt-xxxxx).

Query parameters

workspacestring

Act in this workspace (its slug). Omitted: the token's bound workspace, then the organization's default. Never ambient - there is no switch-workspace mutation on this door.

Request body

bodystring required

Your message. Same rule as filing: reference objects, don't paste secrets.

closeboolean nullable

Close the ticket with this reply ("confirmed fixed, thanks" / "never mind"). Closed tickets stay closed - a later follow-up is a new ticket that mentions this one.

Response

The capability's JSON result.

objectstring

The resource type, when the result is one resource.

Changes

No recorded changes to this operation across all 1 revision of this API.