support

Create a support ticket

Runs support.createTicket for the signed-in user. priority is optional and defaults to medium; customer clients should omit it. message becomes the first reply on the thread.

post/v1/support/tickets

Request

  • Base URL: https://api.getmyhotels.com
  • URL: https://api.getmyhotels.com/v1/support/tickets
  • Auth: HTTP bearer

Request body

subjectstring required
messagestring
bookingType'hotel' | 'flight'
bookingPublicIdstring
priority'low' | 'medium' | 'high' | 'urgent'
contactEmailstring email
channel'web' | 'mobile' | 'email' | 'phone' | 'chat' | 'social'
category'booking' | 'payment' | 'refund' | 'account' | 'technical' | 'complaint' | 'suggestion' | 'other'

Response

Success

unknown required

Changes

No recorded changes to this operation across all 1 revision of this API.