playbooks

Update Playbook Task Status

Changed on

Close a GM task (done or declined, with an optional note — required to decline) or reopen it. Closing a guest request from the Personal Assistant queues its outcome for the guest: sent now when they wrote within the last 24 hours, otherwise with the reply to their next message (PLAN-personal-assistant PR 28).

put/api/v1/playbook-tasks/{task_id}/status

Request

  • Base URL: https://api.getanana.com (the document declares no server; this is the origin it was published from)
  • URL: https://api.getanana.com/api/v1/playbook-tasks/{task_id}/status
  • Auth: none declared

Path parameters

task_idstring uuid required

Request body

status'open' | 'done' | 'declined' required

A GM task raised by a Playbook: to-do (open), done, or declined (a guest request the hotel can't fulfil — closed with a note, PR 27/28).

notestring nullable

Response

Successful Response

idstring uuid required
tenant_idstring uuid required
customer_profile_idstring uuid nullable
booking_record_idstring uuid nullable
customer_namestring nullable
list_idstring uuid nullable
source_playbook_idstring uuid nullable
source_run_idstring uuid nullable
titlestring required
bodystring nullable
categorystring nullable
source_labelstring nullable
highlight_spanstring nullable
property_idstring uuid nullable
property_namestring nullable
due_atstring date-time nullable
departmentstring nullable
assignee_kindstring
owner_labelstring nullable
blockedboolean
prioritystring nullable
status'open' | 'done' | 'declined' required

A GM task raised by a Playbook: to-do (open), done, or declined (a guest request the hotel can't fulfil — closed with a note, PR 27/28).

assigned_user_idstring uuid nullable
completed_atstring date-time nullable
created_atstring date-time nullable
updated_atstring date-time required
completableboolean
text_session_idstring uuid nullable
resolution_notestring nullable
guest_notified_atstring date-time nullable

Changes

  • a9cebb28e243Revision changes
    • warning

      added the new declined enum value to the response property for the response status

    • info

      added the new optional request property

    • info

      added the new declined enum value to the request property

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

  • 0e71c3cd9536Revision changes
    • info

      added the optional property to the response with the status