Analytics

Dialer analytics roll-up

The dialer insights tab in one response: campaigns covers campaign-driven outbound dials (campaigns the token owner can see) and powerDialer covers every outbound dial the owner's team placed (campaign plus ad hoc); inbound calls are excluded from every metric. Each panel is { totals, series }. totals counts each contact once across the whole window with the full outcome breakdown, plus callsMade (raw call records) and dialable (distinct contacts enrolled in the campaign target lists — the campaign portion only); voicemailDropped counts contacts with at least one call whose voicemailDroppedAt timestamp is set. series carries one zero-filled point per bucket with the five charted contact counts, where dialed is the denominator for the other four. Do not sum the series for headline figures — a contact worked in two buckets counts once in totals but once per bucket in series. Granularity is daily for 7d and weekly for 30d and 90d; each point's date is its bucket's start date as a display label ('Jan 1') with the same date as YYYY-MM-DD in isoDate. Each panel is computed independently and is null when its aggregation fails. Rate limit: 20 requests per minute, 1000 per day.

Errors:

  • 422 VALIDATION_FAILED — range was sent and is not one of 7d, 30d or 90d.
  • 429 RATE_LIMITED — Per-user quota for this endpoint family exceeded (20 per minute, 1000 per day); retry after the Retry-After / RateLimit-Reset seconds.

Requires one of the following token scopes: analytics.

get/business/analytics/dialer

Request

  • Base URL: https://api.tryfuse.ai/api/v1
  • URL: https://api.tryfuse.ai/api/v1/business/analytics/dialer
  • Auth: HTTP basic

Query parameters

range'7d' | '30d' | '90d'

Rolling window ending now: 7d, 30d (default) or 90d, i.e. the roll-up covers the last 7, 30 or 90 days; time-series bucket sizes (daily, weekly, monthly) are chosen from the window length.

timezonestring

IANA timezone name (e.g. Europe/Kyiv, America/New_York) whose calendar days the time series is bucketed by: each bucket's isoDate / date is a local day, week, month or quarter in this zone. Offsets such as +03:00 are rejected. Default: UTC.

Response

Success

range'7d' | '30d' | '90d' required

Changes

No recorded changes to this operation across all 1 revision of this API.