Call centre

List rep calls

Human call history with agent, disposition, wrap-up, recording flag and transcription status. Dispositions use the stored spelling (no-answer), not the underscore form the GraphQL API exposes.

get/call-centre/calls

Request

  • Base URL: https://api.flogpt.com/api/v1
  • URL: https://api.flogpt.com/api/v1/call-centre/calls
  • Auth: one of:
    • HTTP bearer
    • API key in header x-api-key

Query parameters

pageinteger
limitinteger
fromstring date-time

Inclusive beginning of the reporting period.

tostring date-time

Inclusive end of the reporting period.

agentIdstring

Restrict to one rep.

direction'incoming' | 'outgoing'
disposition'connected' | 'no-answer' | 'busy' | 'unreachable' | 'voicemail' | 'wrong-number' | 'failed'
leadIdstring

Restrict to calls against one lead row.

ringGroupIdstring
needsWrapUpboolean

Only finished calls that still owe a disposition.

searchstring

Matches the phone numbers and the rep's wrap-up notes.

sortBy'startedAt' | 'durationSeconds' | 'disposition'
sortOrder'asc' | 'desc'

Response

Rep call page

Changes

No recorded changes to this operation across all 1 revision of this API.