FIfireberry

Update a Ticket

put/api/record/cases/{id}

Request

  • Base URL
    https://api.fireberry.com
  • URL
    https://api.fireberry.com/api/record/cases/{id}
  • Auth
    API key in header tokenid

Path parameters

idstring required

Use a ticket's GUID.

Request body

titlestring required

Ticket title (Primary)

accountidstring

The related account's GUID.

accountproductidstring

The related asset's GUID.

assignedtoidstring

The GUID of the system user the task is assigned to.

casesourcecodeinteger

Ticket source (Picklist)

casetypecodeinteger

Ticket type (Picklist)

contactidstring

The related contact's GUID.

descriptionstring

Description of up to 4,000 characters.

owneridstring

The GUID of the system user who created the record, can also be set manually. Will be used for permissions.

prioritycodeinteger

Priority (PIcklist)

statecodeinteger

Ticket state, such as open or closed (Picklist).

statuscodeinteger

Status (Picklist)

Response

200

Changes

No recorded changes to this operation across all 2 revisions of this API.