Dashboard Wireless Client Health

Authentication issue for wireless client

Returns authentication issue list for wireless client based on the provided filters. You can filter the results by sites and mac address.

post/dashboard/wireless/client-health/issue/authentication

Request

  • Base URL
    https://api.extremecloudiq.com
  • URL
    https://api.extremecloudiq.com/dashboard/wireless/client-health/issue/authentication
  • Auth
    HTTP bearer

Query parameters

macAddressstring required

The MAC address in format 'AABBCCDDEEFF' without separators. Accepted formats: (1) OUI only — first 6 hex characters (e.g., 'AABBCC'), (2) Full MAC address — 12 hex characters (e.g., 'AABBCCDDEEFF').

Example:AABBCCDDEEFF
includeUnassignedboolean

Whether to include unassigned devices

Request body

site_idsinteger[]

List of site ids

Response

OK

date_timeinteger

The time and date when the issue occurred (epoch milliseconds)

reason_code'USER_NOT_FOUND' | 'INVALID_CREDENTIAL' | 'INVALID_DOMAIN' | 'INCORRECT_EAP_TYPE' | 'INVALID_CERTIFICATE' | 'RADIUS_SERVER_REJECT' | 'RADIUS_SERVER_UNREACHABLE' | 'ACTIVE_DIRECTORY_DOMAIN_NOT_JOINED' | 'PASSPHRASE_MISMATCH' | 'PPSK_SESSION_LIMIT_EXCEEDED' | 'PPSK_MAC_BIND_FAILURE' | 'USER_PROFILE_NOT_ALLOWED' | 'INVALID_VLAN_USER_PROFILE_ID' | 'PPSK_REJECTED_BY_GUEST_ACCESS' | '_802_DOT_1X_REJECTED_BY_GUEST_ACCESS' | 'GUEST_ACCESS_UNREACHABLE' | 'CLIENT_AP_VLAN_MISMATCH' | 'PORT_BASED_INTERFACE_CHECK_ISSUE'

The reason why the problem occurred.

device_namestring

The device name to which client was connected

slowness_durationinteger

auth slow duration in seconds

Example response

[
  {
    "date_time": 1622548800000,
    "slowness_duration": 120
  }
]

Changes

No operation changes recorded.