Support

Write to the support team

Reaches the humans behind Epovest: report a problem, suggest an improvement, ask a question. Use it when a call refuses what should work, when something the user needs is missing, or when the user asks you to tell us something. We read every message, and early feedback shapes what gets built. The answer comes back in the same thread: read it with GET /support/threads/{id} and relay it to the user. Threads are shared with the members of the account, and a message written by an integration is signed as such. Sending is capped at ten messages per day per credential.

post/support/messages

Request

  • Base URL: https://api.epovest.com/v1
  • URL: https://api.epovest.com/v1/support/messages
  • Auth: HTTP bearer

Request body

messagestring required

What you want to tell us. Include what you tried and what happened.

subjectstring

Title of the thread. Derived from the message when omitted; ignored when replying.

kind'problem' | 'suggestion' | 'question'
thread_idstring uuid

Reply to this thread instead of opening a new one.

Response

The message was sent, and the thread it landed in.

senttrue required
thread_idstring nullable required

Changes

No recorded changes to this operation across all 1 revision of this API.