Agents

List presence

List the presence status for all agents/admins in an organization.

get/beta/agents/presence

Request

Response

The list of presence status for all agents/admins

userIdstring required
requestTimestring required
lastSeenstring
presenceStatusstring

values: [Away, Working]

connectionStatusstring required

values: [Offline, Online]

activeChannelsstring[]

Changes

No recorded changes to this operation across all 14 revisions of this API.