Retrieves detailed information for a specific client using your unique identifier (External Tenant ID).

Path Parameter

• externalTenantId - Your unique identifier for this client (the same value used during client creation)

Response Data The response includes complete client information:

• ExternalTenantId - Your unique identifier for this client
• OnboardingDone - Whether the client has completed onboarding (signed debt collection agreements)
• OnboardingLinks - If onboarding incomplete, contains URL to complete the process
• Client - Complete client information
  • Debitura-assigned client ID (Guid)
  • Company name and registration number
  • Country and address details
  • Contact information (email, phone)
• Users - List of all users associated with this client
  • User ID, email, first name, last name

Use Cases

• Look up client details using your internal identifier
• Check client onboarding status
• Retrieve Debitura client ID for use with the Customer API (via OAuth token endpoint)
• Get client information before creating cases
• Verify client link is still active

Error Cases

• 404 Not Found - No active client link exists for this External Tenant ID and your partner account
  • Client was never created
  • Client link was archived
  • External Tenant ID belongs to different referral partner
• 500 Internal Server Error - Unexpected server error

Important Notes

• Only returns active (non-archived) client links
• External Tenant ID is case-sensitive
• The client must be linked to your referral partner account
• Use the returned client ID with the OAuth token endpoint to generate bearer tokens for Customer API access

{
  "caseResults": {
    "successfulCases": [
      {
        "debtor": {
          "type": "Company",
          "name": "Pacific Trading LLC",
          "contactPerson": "John Smith",
          "companyRegistrationNumber": "47-1234567",
          "address": "123 Market Street, Suite 400",
          "zipCode": "94105",
          "city": "San Francisco",
          "state": "California",
          "stateAlpha2": "CA",
          "countryAlpha2": "US",
          "country": "United States",
          "email": "accounts@pacifictrading.com",
          "phone": "+1 415 555 0123"
        }
      }
    ]
  }
}