DEdebitura
Cases

Fetch case by reference

Changed on

Returns detailed case information using the Debitura case reference (e.g., 'Q8OAXF3W').

Use Case: Use this endpoint when you have the Debitura case reference (visible in the partner portal and emails) but not the GUID. This is helpful for customer service integrations or when referencing cases in communications.

Access Control: Only returns cases where you are the collection partner, or test/demo cases where you are the managing partner. For managed production cases, use /managed-cases/case-reference/{reference}.

get/cases/case-reference/{caseReference}

Request

  • Base URL
    https://collectionpartner-api.debitura.com
  • URL
    https://collectionpartner-api.debitura.com/cases/case-reference/{caseReference}
  • Auth
    API key in header XApiKey

Path parameters

caseReferencestring required

Response

Case found

idstring uuid
dateCreatedstring date-time
dateUpdatedstring date-time nullable
referencestring nullable
creditorReferencestring nullable
creditorCommentsstring nullable
claimDescriptionstring nullable
grossAmountnumber double
remaindernumber double
interestFeesnumber double
reminderFeesnumber double
collectionFeesnumber double
totalAddedFeesnumber double
currencystring nullable
isTestCaseboolean
lifecyclestring nullable
dueDatestring date-time
datestring date-time
dateFinishedstring date-time nullable
dateCollectionStartedstring date-time nullable
closeCodestring nullable
currentEngagementPhasestring nullable

The current phase of the case's engagement: "Pre-legal", "Legal", or "Enforcement". A different axis from Lifecycle/CloseCode — an Active case can be in any of the three phases.

Null means "no active engagement" (e.g. lead / quoting / pre-contract-signing / unassigned, or a data-consistency gap) — this is a distinct third state, NOT a synonym for Pre-legal. Most cases legitimately read Pre-legal; phase only leaves Pre-legal on legal/enforcement quote flows.

Not guaranteed to be monotonic: an admin correction can move phase backwards (e.g. Legal back to Pre-legal).

Persists after case closure — reflects the case's last-known engagement phase, not the current Lifecycle. Note: this is a different field from a lead quote's own offered phase (the phase a partner's quote proposes to work the case at, if this case ever went through a quote flow) — this field is the case-level phase of its actual engagement, not a quote's terms.

claimTypestring nullable

The type of claim for this case (e.g. "Unpaid Invoice", "Loan Repayment", "Breach of Contract"). Null if not set.

creditorDivisionIdstring uuid nullable
blendedAgeUpliftPointsnumber double nullable

MULTI-INVOICE AGE BUCKET PRICING Calculated blended age uplift percentage points (0-20) for multi-invoice cases. Shows the additional fee percentage added due to invoice age. Formula: ((A12-A24)×10 + A24×20) / Total Principal Null for single-invoice cases (age uplift is calculated from due date instead).

preLegalSuccessFeenumber double nullable

PRE-LEGAL SUCCESS FEE The total pre-legal success fee percentage for this case. Includes base fee + age-based uplift (blended or single-invoice). Null if pricing has not been calculated yet or if case is not in pre-legal phase. Example: 20.5 represents 20.5% success fee.

solutionUrlstring nullable

When the case is created with allowPendingContracts=true and required contracts are unsigned, this URL points to the signing page. Null when contracts are already signed or not applicable.

exclusivePeriodEndDatestring date-time nullable

The date the exclusive collection period ends (or ended). Null if no collection period has been created for this case (e.g. custom-terms cases). Use GET /cases/{id}/exclusive-period for the full chain including extensions.

disputeStatusstring nullable

Whether the claim is disputed by the debtor. One of: "Yes, the claim is disputed", "No, the claim is not disputed", or "Don't Know". Null when the dispute status has not been set on the case.

Example response

{
  "debtor": {
    "type": "Company",
    "name": "Pacific Trading LLC",
    "contactPerson": "John Smith",
    "companyRegistrationNumber": "47-1234567",
    "address": "123 Market Street, Suite 400",
    "zipCode": "94105",
    "city": "San Francisco",
    "state": "California",
    "stateAlpha2": "CA",
    "countryAlpha2": "US",
    "country": "United States",
    "email": "accounts@pacifictrading.com",
    "phone": "+1 415 555 0123"
  }
}

Changes

  • 460a861d7d9bRevision changes
    • info

      response property collectionPartner/surveyCadenceMode deprecated (media type: text/plain)

    • info

      response property collectionPartner/surveyCadenceMode deprecated (media type: application/json)

    • info

      response property collectionPartner/surveyCadenceMode deprecated (media type: text/json)