DAdatadog
Case Management

Create ServiceNow ticket for case

Create a new ServiceNow incident ticket and link it to a case

post/api/v2/cases/{case_id}/relationships/servicenow_tickets

Request

  • Base URL
    https://api.datadoghq.com
  • URL
    https://api.datadoghq.com/api/v2/cases/{case_id}/relationships/servicenow_tickets
  • Auth
    • API key in header DD-API-KEY and API key in header DD-APPLICATION-KEY
    • or OAuth 2
      Authorization code: /oauth2/v1/authorize
      Token URL: /oauth2/v1/token scopes: cases_write

Path parameters

case_idstring required

Case's UUID or key

Request body

Example request

{
  "data": {
    "attributes": {
      "assignment_group": "IT Support",
      "instance_name": "my-instance"
    },
    "type": "tickets"
  }
}

Response

Accepted

Changes

No recorded changes to this operation across all 1 revision of this API.