Agent Dashboard Statistics

Get Statistics

get/agent-statistics/base-statistics

Query parameters

start_datestring date
end_datestring date

Response

Successful Response

number_of_conversationsinteger required
waiting_requestsinteger required
response_ratenumber required
average_waiting_timenumber required
live_conversationsinteger required

Changes

No recorded changes to this endpoint across all 2 revisions of this API.