WhatsApp link and publish

Publish a WhatsApp template

Changed on

Publish a linked WhatsApp template, pushing its current content, recipient, and sender to the workflow it's linked to. Publishing doesn't send anything to Meta, so you can publish as often as you need to, like after you change the template's recipient or sender.

You need to link the template and submit it to Meta before you can publish it. You can't publish a template that Meta rejected.

You can publish a template while Meta is still reviewing it, but your audience might not receive it until Meta approves it. Make sure the template's status is APPROVED before you start sending.

post/v1/design_studio/whatsapp/{id}/publish

Request

  • Base URL
    https://api.customer.io
  • URL
    https://api.customer.io/v1/design_studio/whatsapp/{id}/publish
  • Auth
    none declared

Path parameters

idstring uuid required

The UUID of the WhatsApp template.

Response

WhatsApp template published

template_idsinteger[]

The IDs of the workflow templates that received the content.

version_idstring

The identifier of the template version created by the publish process.

Example response

{
  "template_ids": [
    987654
  ],
  "version_id": "v_01H8XK"
}

Changes