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tickets

Count of open tickets by type

Returns the number of open tickets (avvisi and segnalazioni) — i.e. status PENDING or SUSPENDED. Admin: all. Supervisor: only supervised operators. Coordinator: only operators under assigned supervisors.

get/api/tickets/open-count

Response

Successful Response

alertsinteger required

Number of open avvisi (ALERT, PENDING or SUSPENDED)

reportsinteger required

Number of open segnalazioni (REPORT, PENDING or SUSPENDED)

totalinteger required

Total open tickets (alerts + reports)

Example response

{
  "alerts": 3,
  "reports": 2,
  "total": 5
}

Changes