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support-tickets

Open the conversation about a request

Changed on

One live chat per request, whoever opens it: asking again returns the live one with already_open set. It dies of inactivity.

post/api/support-tickets/chats

Request

  • Base URL: https://api.corabea.it (the document declares no server; this is the origin it was published from)
  • URL: https://api.corabea.it/api/support-tickets/chats
  • Auth: HTTP bearer

Request body

ticket_idstring required

Request the chat is about

subjectstring nullable

Defaults to the request subject

bodystring required

First message

Response

Successful Response

already_openboolean required

True when a live chat already existed

Changes