Full Delete Contact

Permanently delete a contact and suppress its identifiers for GDPR and CCPA erasure requests.

Identify the contact with email, cnvContactId, or userId. At least one is required.

A full delete removes the contact's personal data and engagement data as described in Data deletion, then suppresses the provided identifiers so the contact is not re-created.

Deletion is permanent and cannot be reversed.

Request access. This endpoint is not enabled by default, contact the Conversion team to request access. Calls from accounts without it return 403 export_not_enabled.

post/v2/full-delete

Request

  • Base URL
    https://pub-api.conversion.ai/api
  • Auth
    • API key in header X-API-Key
    • or API key in query parameter api_key

Request body

emailstring email

The contact's email address. At least one of email, cnvContactId, or userId is required.

cnvContactIdstring uuid

The Conversion contact ID. At least one of email, cnvContactId, or userId is required.

userIdstring

The external user identifier for the contact, as passed to the Events endpoints. At least one of email, cnvContactId, or userId is required.

Example request

{
  "email": "jane@example.com",
  "cnvContactId": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
  "userId": "user_12345"
}

Response

The contact was deleted and its identifiers suppressed. The response has no body.

Changes

No recorded changes to this operation across all 1 revision of this API.