COconnexcs
Setup Transcription Classification Policy

Create

Changed on

Create a new Setup Transcription Classification Policy record.

post/api/cp/setup/transcription-classification-policy

Request

  • Base URL
    https://app.connexcs.com
  • Auth
    • OAuth 2
      Authorization code: https://auth.connexcs.com/authorize
      Token URL: https://auth.connexcs.com/token
    • or HTTP bearer

Request body

idstring

Id

account_idinteger

Account Id (references account.id)

company_idinteger

Company Id (references company.id)

classifier_idstring required

Classifier Id (references transcription_classifier.id)

namestring required

Name

descriptionstring

Description

action'HANGUP' | 'ALERT' | 'TAG' required

Action

tagstring

Tag

stagestring[] required

Stage

mode'shadow' | 'active' required

Mode

min_consecutiveinteger required

Min Consecutive

min_call_secondsinteger required

Min Call Seconds

enabledinteger required

Enabled

created_atstring date-time

Created At

updated_atstring date-time

Updated At

Example request

{
  "id": 12345,
  "account_id": 1,
  "company_id": 1,
  "classifier_id": 1,
  "name": "Example Name",
  "description": "A detailed description of the resource",
  "action": "HANGUP",
  "tag": "example_tag",
  "stage": "live",
  "mode": "shadow",
  "min_consecutive": 1,
  "min_call_seconds": 100,
  "enabled": true,
  "created_at": "2025-01-17T10:30:00Z",
  "updated_at": "2025-01-17T10:30:00Z"
}

Response

Successful response

statusstring

Operation status

Example response

{
  "id": 12345,
  "status": "OK"
}

Changes