COconekta
Orders

Void Order

Changed on

Void an order that has been previously authorized and not yet captured. The order and its charges are moved to the voided status.

post/orders/{id}/void

Request

Path parameters

idstring required
Example:6307a60c41de27127515a575

Identifier of the resource

Headers

Accept-Language'es' | 'en'

Use for knowing which language to use

X-Child-Company-Idstring

In the case of a holding company, the company id of the child company to which will process the request.

Response

successful

amountinteger required

The total amount to be collected in cents

amount_refundedinteger

The total amount refunded in cents

created_atinteger required

The time at which the object was created in seconds since the Unix epoch

currencystring required

The three-letter ISO 4217 currency code. The currency of the order.

idstring required
is_refundableboolean
livemodeboolean required

Whether the object exists in live mode or test mode

metadataobject

Set of key-value pairs that you can attach to an object. This can be useful for storing additional information about the object in a structured format.

objectstring required

String representing the object’s type. Objects of the same type share the same value.

payment_statusstring

The payment status of the order.

processing_modestring

Indicates the processing mode for the order, either ecommerce, recurrent or validation.

updated_atinteger

The time at which the object was last updated in seconds since the Unix epoch

Example response

{
  "amount": 21605,
  "channel": {
    "segment": "Checkout",
    "checkout_request_id": "6fca054a-8519-4c43-971e-cea35cc519bb",
    "checkout_request_type": "HostedPayment",
    "id": "channel_2tNDzhA4Akmzj11AU"
  },
  "charges": {
    "object": "list",
    "next_page_url": "https://api.conekta.io/resources?limit=10&next=chrg_1",
    "previous_page_url": "https://api.conekta.io/resources?limit=10&previous=chrg_1",
    "data": [
      {
        "amount": 4321,
        "channel": {
          "segment": "Checkout",
          "checkout_request_id": "6fca054a-8519-4c43-971e-cea35cc519bb",
          "checkout_request_type": "HostedPayment",
          "id": "channel_2tNDzhA4Akmzj11AU"
        },
        "conekta_account_id": "019ff731-2448-7a6b-b95b-5d4a36035da9",
        "created_at": 1676386026,
        "currency": "MXN",
        "description": "Payment from order",
        "device_fingerprint": "6FR3chaU4Y1nGAW5NAGd1rcjAKa142Ba",
        "failure_code": "suspected_fraud",
        "failure_message": "Este cargo ha sido declinado porque el comportamiento del comprador es sospechoso.",
        "id": "63efa757cf65380001aec040",
        "next_action": {
          "redirect_to_url": {
            "url": "https://pay.conekta.com/6fca054a85194c43971ecea35cc519bb",
            "return_url": "https://my-website.com\""
          },
          "type": "redirect_to_url"
        },
        "object": "charge",
        "order_id": "ord_2tN73UdUSNrYRPD9r",
        "paid_at": 1676390742,
        "payment_method": {
          "object": "payment_source",
          "agreement": "agreement_2tN73UdUSNrYRPD9r",
          "auth_code": 542563,
          "cashier_id": "OINM01010",
          "reference": "93000262276908",
          "barcode_url": "https://barcodes.conekta.com/644ebf80f2243197aad6cd8810375b905b613dbe.png",
          "product_type": "bbva_cash_in",
          "service_name": "store",
          "store": "10MON50EDI",
          "store_name": "wallmart",
          "customer_ip_address": "0.0.0.0"
        },
        "reference_id": "ref_2tN73UdUSNrYRPD9r",
        "refunds": {
          "object": "list",
          "next_page_url": "https://api.conekta.io/resources?limit=10&next=chrg_1",
          "previous_page_url": "https://api.conekta.io/resources?limit=10&previous=chrg_1",
          "data": [
            {
              "amount": -15000,
              "auth_code": "867372",
              "created_at": 1678226878,
              "expires_at": 1678226878,
              "id": "6407b5bee1329a000175ba11",
              "object": "refund",
              "status": "pending"
            }
          ]
        },
        "chargeback": {
          "id": "chbk_2zPxWFUnGNLySoumn",
          "status": "lost",
          "reason": "unrecognized",
          "files": [
            {
              "id": "chbkf_2zPxWFUnGNLySoums",
              "file_name": "20251221500000000000201.pdf",
              "created_at": 1768846800
            }
          ],
          "object": "chargeback",
          "charge_id": "6966a06c044243000156c24d",
          "created_at": 1768846800,
          "evidence_due_by": 1769126399
        },
        "status": "pending_payment"
      }
    ]
  },
  "checkout": {
    "allowed_payment_methods": [
      "cash",
      "card",
      "bank_transfer",
      "bnpl",
      "pay_by_bank",
      "apple",
      "google"
    ],
    "excluded_payment_methods": [
      "cash",
      "bank_transfer"
    ],
    "exclude_card_networks": [
      "visa",
      "amex"
    ],
    "expires_at": 1676613599,
    "failure_url": "http://187.216.228.66:2222/SysVentasPagos/Acceso.aspx",
    "id": "6fca054a-8519-4c43-971e-cea35cc519bb",
    "max_failed_retries": 3,
    "name": "ord-2tNDzhA4Akmzj11AS",
    "object": "checkout",
    "on_demand_enabled": true,
    "redirection_time": 2,
    "slug": "6fca054a85194c43971ecea35cc519bb",
    "success_url": "http://187.216.228.66:2222/SysVentasPagos/Acceso.aspx",
    "starts_at": 1676354400,
    "status": "Issued",
    "type": "HostedPayment",
    "url": "https://pay.conekta.io/checkout/6fca054a85194c43971ecea35cc519bb"
  },
  "created_at": 1676328434,
  "currency": "MXN",
  "customer_info": {
    "object": "customer_info",
    "customer_custom_reference": "custom_reference",
    "name": "DevTest",
    "email": "test@conekta.com",
    "phone": "5522997233",
    "customer_id": "cus_23874283647"
  },
  "discount_lines": {
    "object": "list",
    "next_page_url": "https://api.conekta.io/resources?limit=10&next=chrg_1",
    "previous_page_url": "https://api.conekta.io/resources?limit=10&previous=chrg_1",
    "data": [
      {
        "amount": 500,
        "code": "123",
        "type": "loyalty",
        "id": "dis_lin_2tQQ58HPgPw7StE8z",
        "object": "discount_line",
        "parent_id": "ord_2tPAmKCEJqh8RE6nY"
      }
    ]
  },
  "tax_lines": {
    "object": "list",
    "next_page_url": "https://api.conekta.io/resources?limit=10&next=chrg_1",
    "previous_page_url": "https://api.conekta.io/resources?limit=10&previous=chrg_1",
    "data": [
      {
        "amount": 100,
        "description": "testing",
        "metadata": {
          "key": "value"
        },
        "id": "tax_lin_2tQ8dC5mg1UADmVPo",
        "object": "tax_line",
        "parent_id": "ord_2tPAmKCEJqh8RE6nY"
      }
    ]
  },
  "shipping_lines": {
    "object": "list",
    "next_page_url": "https://api.conekta.io/resources?limit=10&next=chrg_1",
    "previous_page_url": "https://api.conekta.io/resources?limit=10&previous=chrg_1",
    "data": [
      {
        "amount": 100,
        "carrier": "FEDEX",
        "tracking_number": "TRACK123",
        "method": "Same day",
        "metadata": {
          "key": "value"
        }
      }
    ]
  },
  "fiscal_entity": {
    "address": {
      "street1": "Nuevo Leon 254",
      "street2": "Departamento 404",
      "postal_code": "06100",
      "city": "Ciudad de Mexico",
      "state": "Ciudad de Mexico",
      "country": "MX",
      "external_number": "123",
      "object": "fiscal_entity_address"
    },
    "email": "test@gmail.com",
    "name": "Conekta Inc",
    "tax_id": "324234234",
    "id": "fis_ent_2tN85VYaSMyDvjB3M",
    "created_at": 1676328434,
    "object": "fiscal_entity",
    "phone": "+525511223344"
  },
  "id": "ord_2tMtQQpDvfnNjiuFG",
  "line_items": {
    "object": "list",
    "next_page_url": "https://api.conekta.io/resources?limit=10&next=chrg_1",
    "previous_page_url": "https://api.conekta.io/resources?limit=10&previous=chrg_1",
    "data": [
      {
        "antifraud_info": {
          "key": "value"
        },
        "brand": "Cohiba",
        "description": "Imported From Mex.",
        "metadata": {
          "key": "value"
        },
        "name": "Box of Cohiba S1s",
        "quantity": 1,
        "sku": "XYZ12345",
        "tags": [
          "food",
          "mexican food"
        ],
        "unit_price": 20000
      }
    ]
  },
  "next_action": {
    "redirect_to_url": {
      "url": "https://pay.conekta.com/6fca054a85194c43971ecea35cc519bb",
      "return_url": "https://my-website.com\""
    },
    "type": "redirect_to_url"
  },
  "object": "order",
  "payment_status": "paid",
  "processing_mode": "ecommerce",
  "shipping_contact": {
    "created_at": 1675715413,
    "id": "adr_1234567890",
    "object": "shipping_contact",
    "phone": "+525511223344",
    "receiver": "Marvin Fuller",
    "between_streets": "Ackerman Crescent",
    "address": {
      "object": "shipping_address",
      "street1": "Nuevo Leon 254",
      "street2": "Departamento 404",
      "postal_code": "06100",
      "city": "Ciudad de Mexico",
      "state": "Ciudad de Mexico",
      "country": "MX",
      "residential": true
    }
  },
  "updated_at": 1676328434
}

Changes