Strategic Tickets

Get a ticket

Changed on

Get one ticket: its description, its labels resolved to name and colour, its assignee, its dates, and how many entries its thread holds. On a ticket a Strategic Briefing opened, briefing names the edition it came from; it is null on every other ticket. An ID that belongs to another project answers 404 exactly as an ID that exists nowhere does.

get/v1/projects/{projectId}/tickets/{ticketId}

Request

  • Base URL: https://api.competlab.com
  • URL: https://api.competlab.com/v1/projects/{projectId}/tickets/{ticketId}
  • Auth: API key in header CL-API-Key

Path parameters

ticketIdstring required
Example:507f1f77bcf86cd799439011

Ticket ID

projectIdstring required
Example:507f1f77bcf86cd799439011

Project ID

Response

Example response

{
  "item": {
    "id": "507f1f77bcf86cd799439011",
    "number": 14,
    "author": {
      "userId": "507f1f77bcf86cd799439011",
      "fullName": "Dana Ellis"
    },
    "briefing": {
      "runId": "6a3950c06bda450a1372048e",
      "estimatedMinutes": 90,
      "extendsTicketId": "507f1f77bcf86cd799439012"
    },
    "title": "Get onto the 2026 buyer guide",
    "description": "The guide names three of our competitors and not us.",
    "labels": [
      {
        "id": "3f2a9c6e-1b77-4c1e-9a54-5c7b2f0a91d2",
        "name": "Pricing page",
        "color": "#3b82f6"
      }
    ],
    "statusChangedAt": "2026-09-15T10:00:00.000Z",
    "assignee": {
      "userId": "507f1f77bcf86cd799439011",
      "fullName": "Dana Ellis"
    },
    "dueDate": "2026-10-01",
    "impact": 3,
    "commentCount": 2,
    "deletable": true,
    "createdAt": "2026-09-15T10:00:00.000Z",
    "updatedAt": "2026-09-16T08:30:00.000Z",
    "lastActivityAt": "2026-09-17T11:02:00.000Z"
  }
}

Changes

  • c9dadd2d3a30Revision changes
    • info

      removed the non-success response with the status

  • b08f96c9300bRevision changes
    • warning

      added the new nothing_to_return enum value to the / response property for the response status

    • warning

      added the new paging_requires_compact_view enum value to the / response property for the response status

    • warning

      added the new paging_requires_summary enum value to the / response property for the response status

    • info

      added the required property ////// to the response with the status