COcollectwise

Get Call Recording

Changed on

Retrieve call recording with optional transcript and analysis data

get/call/{callId}/recording

Request

  • Base URL
    https://collectwiseapi.com
  • URL
    https://collectwiseapi.com/call/{callId}/recording
  • Auth
    API key in header collectwise_key

Path parameters

callIdstring required

The unique identifier for the call

Query parameters

format'standard' | 'multichannel' | 'scrubbed' | 'scrubbed_multichannel'

Recording format

include_transcriptboolean

Include call transcript

include_analysisboolean

Include call analysis

Headers

x-cw-timestampstring

Required together with x-cw-signature when signing is enabled for this key or organization. POST /security/verify also requires signing whenever a usable secret exists. Canonical Unix seconds, within ±300 seconds. See API Access for CW1 signing.

x-cw-signaturestring

CW1 HMAC-SHA256 signature: v1= followed by 64 lowercase hex digits. Use the decoded 32-byte signing secret and exact request bytes. See API Access.

Response

Call recording retrieved successfully

recording_urlstring required

URL to the audio recording file

transcriptstring

Full conversation transcript (if requested)

Changes

  • 95fad0d2f369Revision changes
    • info

      added the new optional header request parameter x-cw-signature

    • info

      added the new optional header request parameter x-cw-timestamp

    • info

      added the non-success response with the status